Privacy Policy

Safety & Privacy of our users is our priority. Playwise365 provides highly secure platform to our players so that they can enjoy fair gaming. This privacy policy document provides information related to documents requested by the company and the reasons why we ask for it.

For further queries related to privacy policy, kindly contact our client support team at [email protected]. Our team is available 24*7 to resolve any of your queries.

Your consent plays major role in service of privacy policy. Our privacy policy is applicable on our data processing activities, and it is valid for all users. This policy applies on all information that company collects from you.

The personal information that company requires, is only for verification process. These information are important to have and we ensure you know why we have asked for it on all asks. If any user still has issues with sharing personal information, they can contact our team. We intend to have a transparent relationship with our users.

INFORMATION THAT CAN BE ASKED TO PROVIDE

At the time of registration, company may ask for contact information i.e. name, address, email address, phone number and personal information i.e. driving license, passport or any other valid ID.

WHY WE ASK FOR IT

Any information asked by company is for a particular reason. We ask contact information so that we can contact you or provide you any certain information related to your gaming update. Any personal information is asked just for verification purpose, so that we can ensure a safe and secure way of gaming. Certain information helps us in making you more responsible towards gaming by analyzing your usage of the platform and to prevent fraudulency in some cases.

COOKIES

Playwise365 use cookies to store information like visitor's usage of the platform to analyze and optimize experiences of visitors by customizing our web page content based on visitor's browsing behavior. If you want, you can disable cookies option from the browser. For further cookies management information, you can visit browser of respective websites.

GDPR DATA PROTECTION RIGHT

We find it important that our usersare totally aware of their data protection rights. Every user entitled to the following:

Access to your data - Users have the right to access the copies of their personal data. A small fees are charged by us for this service.
Rectify your information - Users have the right to rectify any information that they believe is incorrect. User also have right to complete information that they believe is incomplete.

Erase your data - Users have the right to erase their personal data, by requesting the platform, wherever feasible.
Processing your Data - Users have the right to restrict processing of their personal data, wherever feasible.
Right to data portability - Users have the right to request the platform to transfer their data that is collected to another organization, under certain condition.

You have to make requests to the platform to exercise any rights, company will respond within one month of request receipt.

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FAQ's

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It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

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It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

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Can you help translate this site into a foreign language ? Please email us with details if you can help.

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Testing FAQ's

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What can I do, If I can’t login to the account?

If you are experiencing difficulty logging into your PlayWise365 account, there are several potential solutions that you may wish to consider.

-It is advisable to ensure that you are entering your login credentials correctly, as a simple typo or error in the phone number or OTP used can prevent successful login.

If the above mentioned solution does not resolve the issue, it may be prudent to contact the customer support team for assistance in troubleshooting the problem.

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